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Contact Us

Contact Our Insurance Consulting Team

Contact us today and find out how we can solve your problems regarding general Insurance.

EMAIL ADDRESS

contact@jomcover.com

PHONE NUMBER

+60 113537 9384

Frequently Asked Questions

Get every single answers there if you want

  • Fill up the details in 1st page our administrator will receive your details and send you quotation via email and WhatsApp. If satisfied just process the payment through online, then we will send you the cover note and road tax.

  • Can contact us support 011-3537 9384 for instruction.

It depends on each insurance company provide. Each company got different calculation of premium.

Yes. Such as claim and towing services. Please refer on expiry notice and period

There is two ways to process cancel insurance. First cancel before renew road tax will process through online transfer by taking 3 working days. Second, cancellation after renew road tax only can process on insurance HQ it will take about 1 months for process refund. Any enquiry can contact our support for more information. Except credit card payment will be deduct 2.5% from the refund amount as a cancellation fees.

For all the changes after renew road tax, we can only pass to HQ for an endorsement. It will take 7 – 14 working days to process, an endorsement letter will send back to customer when done.

  • Klang valley 1-3 working days

  • Outstation 3-7 working days

  • Weekday : 9am-6pm

  • Weekend : 9am-3pm

  • Except public holidays.

Contact us at 011-3537 9384 on weekday 9am to 6pm or 9am to 3pm for weekend.